Refund policy

1. Returns

We accept returns within 30 days of the delivery date.

Returns are accepted even if the product was opened, as long as the item is returned in reasonable condition.

2. Return Shipping Cost

We cover the return shipping cost, subject to receiving approval from our customer support team before returning the item.

To request a return, please contact us by email at:

Office@luxurymodel4u.com

3. Refunds

Refunds are issued only after the returned item is received and inspected.

Refunds will be processed to the original payment method.

Please note that processing times may vary depending on your payment provider.

4. Damaged, Defective, or Missing Orders

If your order arrives damaged, defective, or does not arrive at all, you are eligible for a full refund.

To help us resolve the issue quickly, please email us at Office@luxurymodel4u.com and include:

Your order number

A short description of the issue

Clear photos (if the item is damaged or defective